Ecop Plumbing Heating and Air Conditioning respects all your privacy rights, and this policy aims at how we collect and treat your personal information.
Information We Collect
Personal Information: When you contact us with service inquiries, appointment requests, or information requests, we collect personal information such as your name, email address, telephone number, and mailing address.
Service Information: When you use our services, we collect information about your air conditioning system, such as its make, model, and service history.
Website Usage Information: We collect data regarding your use of our website, including your IP address, browser type, operating system, and browsing patterns.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide the requested air conditioning services, schedule appointments, and communicate your service needs.
Improvement of Services: To analyze user behavior on our website to improve our services, website, and user experience.
Marketing and Promotions: With your permission, we inform you about our special offers, promotions, and relevant AC service updates.